FREQUENTLY ASKED QUESTIONS
F.A.Q | GENERAL
F.A.Q | GENERAL
WHAT INDUSTRIES DO WE WORK WITH?
We work with a mix of large national firms and smaller local businesses across construction, civil, logistics, and warehousing. This includes top tier contractors, subcontractors, and community-led organisations — all focused on creating great work environments and opportunities.
what makes collaboration house different?​
We’re more than just recruiters — we’re people connectors. We care about our candidates and clients equally, and we always go the extra mile to find the right match. We’re all about safety, integrity, and building long-term relationships.
WHAT PARTS OF NZ DO WE RECRUIT FOR?
We’re proudly based in New Zealand and support projects nationwide.
How does the process
work?
It’s simple — get in touch, and we’ll guide you from there. Whether you're hiring or job hunting, we take the time to understand your needs, match you with the right fit, and support you through every step of the journey. No fuss, just good people doing good work.
F.A.Q | JOB SEEKER
WHAT TYPES OF EMPLOYMENT CAN WE PROVIDE?
We can offer both Part-Time & Full-Time roles! We match you with opportunities that suit your availability, experience, and goals.
DO YOU DO PRE-EMPLOYMENT CHECKS?
Yes.
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Reference checks
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Drug testing
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MOJ/criminal history
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License & qualification checks
HOW CAN I
APPLY FOR
A JOB?
Easy! Head over to our Jobs Board to find something you like and then apply online via our application form. Upload your CV, tell us a bit about yourself, and we’ll be in touch.
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Please do note that if you apply for our role via Trade Me, Email, Social Media or LinkedIn, you will be requested to submit an application form to proceed.
Can I apply
if I’m on
a visa?
Absolutely, as long as your visa allows you to work in New Zealand. We’ll ask for your visa type and work conditions during the application process.
How do I
get
paid?
You’ll be paid weekly directly into your bank account. You’ll also get access to your payslips and leave balance through our payroll system.
What types of jobs do you offer?
We recruit for a range of roles, including:
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Labourers & trades assistants
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Construction support
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Civil & infrastructure crews
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Warehousing & logistics
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Administration & site-based office roles
do i
need
a cv?
No! You do however need to complete a full application form online.
what happens after i
apply?
Once you apply, our team reviews your application and checks if you’re a good fit for any current roles. If we think there’s a match, we’ll give you a call to chat more and possibly set up an in person interview or registration. If we don’t have the right role straight away, don’t worry — we’ll still interview for our database if you wish to be incase something suitable comes up.
What do I need before I start work?
You’ll need:
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Photo ID
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IRD number
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NZ bank account
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Work visa (if applicable)
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Your own PPE (we’ll let you know what's required, or we can help you get sorted)
WILL I GET A COMPANY VEHICLE ONCE I START?
Most roles do not come with a company vehicle. If a role includes transport or vehicle use, it will be clearly stated the contract. However, many of our roles are easily accessible by public transport or offer carpooling options.
F.A.Q | CLIENT
What kind of roles can you help us fill?
We cover everything from short-term labourers to long-term admin support, site supervisors, and skilled operators. Let us know what you're after, and we’ll find the right people fast.
What happens if a worker doesn’t work out?
We’ll act fast to find a replacement and resolve the issue. Our goal is to keep your site moving with minimal disruption.
We pride ourselves on getting the right fit, and if something’s not working, we’ll make it right.
What is
a C3P
agreement?
A C3P agreement stands for Client – Collaboration House – Personnel. It’s a simple three-way agreement that outlines the responsibilities of all parties involved when we place a worker on your site.
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It covers key things like:
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Health & safety obligations
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Timesheet approval process
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Workplace expectations
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Communication protocols
It helps make sure everyone is protected, informed, and working together smoothly from day one.
How are your rates structured?
Our rates are transparent and tailored to each role. They cover wages, leave entitlements, ACC, payroll processing, and our recruitment service. We’ll provide a clear cost when you engage us.
Do you provide PPE for workers?
Yes — if required, we can provide basic safety gear including a hard hat, hi-vis vest, and safety boots. Any additional or specialised PPE will be discussed and arranged with you based on your site-specific requirements. We’ll make sure all workers arrive prepared and compliant.
Do you do pre-employment checks?
Yes. We can arrange:
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Reference checks
-
Drug testing
-
MOJ/criminal history
-
License & qualification checks
-
Site inductions
Can we request the same worker again?
Yes! If a worker is a good fit, we’re happy to reassign them to your site when available.
Just let us know — consistency is important to us too.
Do I need to
sign off
timesheets?
Yes — timesheet approval is required each week to ensure accurate payroll and invoicing. Whether you’re a client or a site supervisor, signing off confirms the hours worked are correct - authorised people are decided by you and informed to us for submission.
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We offer an digital approval option via email however if requested we can provide a manual option - we’ll work with you to make it easy and efficient.
Approvals are normally due by Tuesday morning to keep payroll on track.
Who do I contact if I need to make changes?
Your dedicated recruitment consultant is your first point of contact. We do have a Head Office team who can offer support during business hours if you are unable to reach your consultant.
How do
we get
started?
Just get in touch with us! We’ll have a quick chat to understand your needs, then match you with the best available candidates.